Frequently Asked Questions
What is GLĒO Wellness?
GLĒO Wellness, or simply GLĒO, is a Direct Specialty Care Membership Practice offering personalized, virtual weight care program for one flat monthly fee. We focus on holistic, evidence-based solutions designed to help you achieve and maintain your health goals.
Is this a weight loss program?
GLĒO offers much more than a traditional weight loss program. Our weight care program is designed for long-term success by addressing your weight care goals, metabolic health, and lifestyle factors. Together, we create a plan uniquely tailored to you. Our aim is to guide you toward enhanced wellness and longevity with results that last a lifetime.
How much does the program cost?
At GLĒO, we believe your health is a priceless investment, deserving transparency and clarity. Our membership tiers are designed to meet your unique needs:
Signature Membership: Accessible starting point at $199 on your first month; continued expert support at $149 monthly
Premier Membership: Unparalleled, unlimited personalized care at $249 for your first month, followed by $199 monthly
Our premium pricing structure reflects the exceptional, individualized attention you’ll receive as we guide you toward lasting wellness.
Do you take insurance?
No, GLĒO is a cash-based practice. By working directly with patients, we provide personalized, thorough care without the constraints of insurance requirements.
Can I use my HSA or FSA?
Yes! Services may be eligible for FSA/HSA reimbursement. Please check with your FSA/HSA provider for eligibility requirements. Once confirmed, you may pay using your HSA or FSA card. This allows you to access our personalized weight care program while maximizing your benefits.
Can I get reimbursed by my insurance?
Some insurance plans with out-of-network benefits may reimburse a portion of the costs. We provide invoices for you to submit to your insurer, though reimbursement isn’t guaranteed and may depend on meeting your out-of-network deductible.
Do you offer discounts?
Absolutely! We celebrate your dedication to your health journey with exclusive, generous rewards:
Signature Membership:
Commit to your health for 6 months and receive 15% off your next month.
Commit for 12 months and enjoy 30% off your next month.
Premier Membership:
Choose our premium support for 6 months and earn 25% off your next month.
Choose a 12-month commitment and receive an extraordinary 50% off your next month.
Who is the clinician at GLĒO?
Our weight health clinician, Von Vitto, is a Doctor of Nursing Practice and a certified adult-gerontology nurse practitioner and nutrition coach, with a Certificate of Advanced Obesity Medicine Education from the Obesity Medicine Association. Von is also an active member of OMA and brings a personalized, compassionate approach to each patient’s wellness journey. Learn more about Von here.
Do I need a referral from my doctor to join GLĒO?
No referral is needed. You can join GLĒO directly and begin your personalized weight care journey.
Does GLĒO replace my primary care clinician?
No, GLĒO does not provide primary care services. Instead, we work alongside your primary care clinician or other specialists to deliver comprehensive weight care. With your permission, we’re happy to collaborate and share updates on your progress to ensure continuity of care.
Is my medical information protected?
Yes. At GLĒO, your privacy and security are our top priorities. We strictly adhere to HIPAA guidelines to ensure your personal and health information remains secure and confidential.
Do you require lab work?
Yes, when necessary, we may order evidence-based diagnostic tests to better understand your specific health needs. Labs can be completed at any lab provider of your choice and are typically billed through your insurance.
Please Note: The cost of diagnostic tests are not included in the initial consultation or membership fee.
Are medications covered in my membership?
No, medications are not included in your membership fee. At GLĒO Wellness, we understand that accessing effective treatment is important to you. Based on your health history and individual needs, our clinician can prescribe FDA-approved medications that will be sent to your preferred pharmacy. Our team will work with you to explore affordable options, including discounts, savings programs, or low-cost generic alternatives when appropriate. Our goal is to ensure you receive the best possible care while keeping costs manageable.
Please Note: Our clinician does not prescribe compounded versions of GLP-1 medications, as we prioritize evidence-based, FDA-approved treatments to ensure your safety and optimal care.
How do I access the Education and Community Support Platform as well as my medical records?
Accessing your support and resources is easy and seamless. During your initial consultation, your clinician will provide you with the QR Code to sign up for the Education and Community Support Platform. To review your medical records, click the GLĒO Hub button in the menu and simply press the Access Member Portal button for secure access to your visit history and important documents at GLĒO Wellness.
I have more questions, how can I contact GLĒO?
We’re here to support you on your journey to better health, and we’d love to connect!
For all inquiries, please visit our Connect with GLĒO section or schedule a time that works best for you by clicking Book Your FREE Meet & Greet button in our Menu or website footer.
For current members: Please send all messages, appointment requests, and follow-ups directly through the secure Member Portal for a streamlined, private, and personalized experience.
To ensure a seamless, patient-centered approach, we do not accept direct phone calls—this allows us to provide uninterrupted, high-quality care tailored to your needs. We look forward to partnering with you on this journey—let’s achieve your wellness goals together.
